Once we receive your order we inform our fisherman in Europe. Freshness is the key to success and delicious seafood so we only purchase our seafood in Europe AFTER we received your order, nothing we send to you has been sitting in stock, always fresh! Our fishmongers who are close partners of ours, buy fish and seafood daily on the auctions in Denmark, Norway, the Netherlands and France and select the highest quality seafood for you.
All our seafood from Europe is freshly vacuum packed by our fishmongers. Packing the product right after catching it secures the shelf life and quality, vacuum packing also is a fridge friendly type of packaging as it doesn’t leave any smell behind whatsoever!
After everything is securely packed and prepared for the flight to Hong Kong your seafood is on a 12 hour flight (2-8 degrees) to Hong Kong which arrives every Monday and Thursday afternoon. After receival at the airport it is trucked to our warehouse by refrigerated trucks to ensure the cold chain. We check every product before delivery to make sure you receive a top quality product!
Together with our logistics team we start deliveries on Tuesday and Friday by noon. Our team will give you a call to notify you of the approximate delivery time in the afternoon. Once the driver is closer to your address they will ring a 2nd time to confirm the final delivery time and delivery instructions. No surprises and this all to guarantee the cold chain of the seafood!
Due to the new COVID restrictions we are seeing increased demand for our home delivery service. This all to limit your personal contact in shops and in public areas. Our logistics team is aware of all the current regulations and restrictions and discuss the delivery rules with your building management. Again, we want to make sure the seafood is kept chilled at all times before it reaches your fridge/plate.
Most importantly, stay safe and eat healthy (SeaFood)
The SeafoodFriday Team
